R25-18 Financial Coach (5 positions)

Company: Research Foundation for The State University of Ne
Location: Albany
Posted on: April 3, 2025

Job Description:

R25-18 Financial Coach (5 positions)

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

About RF for SUNY at the University at Albany:

Employment is with The Research Foundation for the State University of New York, a private, nonprofit, educational corporation that provides essential sponsored program administration and innovation support services to SUNY faculty and students whose ideas and research generate ground-breaking discovery and translate to entrepreneurial and economic development opportunities for New York State.

Working at the SUNY Research Foundation for the University at Albany, you will be part of a team that provides essential services to the University as it moves to the front ranks of American higher education, supporting the advancement of education, research and discovery. The University at Albany, a nationally recognized research university with outstanding faculty, researchers and staff, offers challenging, exciting and rewarding careers to those who seek opportunities to grow and excel.

The University at Albany is at the forefront of innovation and exploration in a wide range of research areas, from the health sciences and engineering to the humanities and fine arts. UAlbany has been recognized as a Carnegie R1 research institution - one of the elite "very high research activity" doctoral universities as ranked by the Carnegie Classification of Institutions of Higher Education.

Job Description:

To promote financial wellness and provide students with customized assistance with financial planning, the University at Albany is hiring a team of Financial Coaches to implement a new model. The addition of Financial Coaches will further the University's student success model, provide holistic financial advising to our students, and break down institutional barriers to success.

The Financial Coach team will:

Provide proactive case management with a focus on assisting students in the development of comprehensive financial plans that span the duration of their enrollment.
Collaborate with campus partners to improve the referral process and create a more seamless student experience.
Engage in proactive communication with students via EAB for key milestones and deadlines throughout the semester and review and updates individual student financial plans as necessary.

Essential Functions:

Coaching

Provide individual consultations with students to help them understand their financial situation and explore options and resources tailored to specific student needs.
Work with students to provide personalized counseling to navigate the complexities of financial aid applications, grants, scholarships and external funding opportunities.
Assist students in real-time to address gaps in funding (for example, explaining financial aid award letters and helping students navigate evaluating specific grants or loans based on their unique financial circumstances).
Serve as a resource for assigned student cohort and their academic advisors on the following topics:
Paying for school
Federal Loan programs, Private Loan options
State loan/grant programs, Scholarships
Money management, Credit and Debt
Plan and execute a Financial Planning small group event for Welcome Week


Communication and Collaboration

Develop a series of Financial Planning communications to be distributed throughout the academic year.
Communicate with academic advisors to monitor TAP applicable credit status.
Collaborate with colleagues from financial aid, academic advisors and coaches, student accounts, first year experience, experiential learning, as part of the students Success Team.
Engage with new students and families during orientation to begin the financial planning process and strategize for upcoming semesters.
Assist in creation and delivery of a broader undergraduate Financial Planning program through FYE seminars and programming.

Administration

Utilize EAB appointment campaigns to target specific student populations (ex: students who have not submitted FASFA, students pulled for verification, students who received refund checks, etc.)
Maintain thorough documentation of interactions, interventions, outreach, and case management.
Track milestones for assigned cohort. For example:
Summer -- TAP completion verification, Loan acceptance, Gap planning
Fall - FAFSA, Foundation scholarship applications, On-campus employment, Academic standing/GPA decline
Spring - Acceptance/disbursement monitoring, Late payment/collections monitoring, financial planning for year 2, Finalize FAFSA and TAP


Requirements:

MINIMUM REQUIREMENTS

Bachelor's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
At least two (2) years of experience working in a higher education setting.
Experience working with Microsoft Office products, specifically Excel.
Strong writing skills (as demonstrated by application materials submitted).
Strong interpersonal and oral communication skills.
Ability to work both independently and in a team-oriented, collaborative environment.
Ability to be highly organized, to prioritize effectively, and complete tasks in a timely manner.
Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Preferred Requirements:

Master's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
Experience working in financial aid, student accounts, and/or academic advising.
Experience with platforms such as Peoplesoft/Banner, EAB Navigate, Brightspace/Blackboard, degree audit software.
Proficient in Spanish or other non-English language.

Additional Information:

Salary Range: $63,000 - $65,000

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm

As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.

Application Instructions:

Persons interested in the above position should submit a resume, three work-related references, along with a cover letter. To apply: http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=186646

Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.

Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

Priority Review will begin on April 8, 2025, and continue until filled.

Keywords: Research Foundation for The State University of Ne, Albany , R25-18 Financial Coach (5 positions), Education / Teaching , Albany, New York