Mobility Specialist

Company: Aires
Location: Danbury
Posted on: April 14, 2025

Job Description:

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have...

• An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
• A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
• A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
• A comprehensive benefits package, including a 401K match
• Hybrid work environment An excellent career opportunity is currently available for a Mobility Specialist located in Danbury, CT.This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families. Position Responsibilities:
  • Counsels transferees on policy benefits.
  • Coordinates household goods services and family services.
  • Counsels and assists transferees with expense submission.
  • Collaborates with internal teams to ensure services are delivered accurately and timely.
  • Participates in ongoing training initiatives to stay current on new systems and processes. Required Qualifications:
    • High School Diploma/GED required; Associate's or Bachelor's degree preferred
    • 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industryAdditional Qualifications:
      • Excellent customer service and administrative skills
      • Computer literacy with MS Office products, and ability to grasp proprietary software
      • Demonstrated ability to manage multiple competing tasks
      • Ability to follow policies and procedures
      • Can-do attitude
      • Genuine desire to help others
      • Team oriented mindset, with a strong sense of care and urgency
      • Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.EOE AA M/F/Vet/DisabilityRequired
        Preferred

        Job Industries

        • Other

Keywords: Aires, Albany , Mobility Specialist, Other , Danbury, New York