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Senior ServiceNow Business Analyst

Company: VirtualVocations
Location: Hartford
Posted on: November 8, 2024

Job Description:

A company is looking for a Senior ServiceNow Business Analyst - REMOTE.



Key Responsibilities

Analyze business processes and requirements to identify improvement opportunities
Collaborate with stakeholders to gather requirements and ensure project alignment with business objectives
Develop and execute test cases to ensure quality and accuracy of ServiceNow solutions


Required Qualifications

Bachelor's degree or equivalent work experience
Minimum 5 years of hands-on experience with ServiceNow and ITSM processes
ITIL Foundation certification or higher preferred
Proven ability to elicit, analyze, and document business requirements
Familiarity with ServiceNow architecture and integration technologies

Keywords: VirtualVocations, Albany , Senior ServiceNow Business Analyst, Professions , Hartford, New York

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